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Terms of use

The fine print and our commitment to keeping your information safe and secure.

Welcome to www.carconnect.com.au (the “Website”). The Website is owned and operated by carconnect Pty Ltd ACN 104 742 449 (referred to below as “carconnect”, “we” and “us”).

By using this Website, you agree to be bound by the following Terms and Conditions, our Privacy Policy, and any additional terms and notices displayed on this Website from time to time, including specific terms governing certain sections or functionalities of the Website (collectively referred to as “Terms of Use“).

Please read these Terms of Use carefully before using the Website.

1. Acceptance

These Terms of Use govern your access to and use of the Website and any content or materials available through it (“Website Material“). By accessing, browsing, or using this Website or any services or facilities provided on it, you acknowledge that you have read, understood, and agree to be bound by the Terms of Use and any additional terms notified to you. If you do not agree to these Terms, please immediately exit and discontinue use of the Website.

2. Payments

  • All payments made through the website are in Australian Dollars

  • All payments are subject to our refund policy, as outlined in our order documentation.

  • All carconnect services are only available in Australia to Australian residents

3. Website Users

You may browse parts of our Website without providing personally identifying information. However, to access the Website’s full functionality, including vehicle inquiries, we may need to collect personal information. Any personal data collected will be handled in accordance with our Privacy Policy.

4. Website & Website Materials

  • The Website content, including all Website Materials, is general in nature, and carconnect makes no warranty as to its accuracy or authenticity.
  • Any prices, quotes, or vehicle descriptions are provided for presentation and are indicative only.
  • We do not accept liability for any information or advice provided on the Website. Individuals using this Website are responsible for assessing the relevance and accuracy of its content before relying on it.

5. Links to other websites

The Website may contain links to third-party sites, over which carconnect has no control. We make no representations or warranties regarding the accuracy or reliability of content on third-party websites, even if accessed via links on our Website. We recommend reviewing the terms of use and privacy policies of any external sites you visit.

6. Acceptance and release from liability

By using this Website, you accept responsibility for your participation and agree to use it at your own risk. carconnect is not responsible for any loss, damage, or liability resulting from your use of the Website. You agree to indemnify us for any loss, damage, cost, or expense incurred as a result of your use of the Website, including any breach of these Terms of Use.

7. Prohibited activities

When using this Website, you must not:

  • Infringe any intellectual property or legal rights.

  • Reproduce Website Content without express written permission.

  • Mislead or deceive us or others, impersonate any individual, or use the Website for unlawful purposes.

  • Upload or transmit viruses, malicious code, or interfere with the Website’s functionality.

8. Security

We make reasonable efforts to minimize the presence of viruses and bugs on the Website. However, due to the nature of the internet, it is your responsibility to ensure your device’s protection from potential risks such as viruses or other forms of interference.

9. Intellectual Property

The Website and its contents, including logos, trademarks, and designs, are the intellectual property of carconnect and its licensors. Access to the Website is granted for personal, non-commercial use only. You are authorized to print content for personal use provided that copyright and proprietary notices are preserved.

10. Applicable Law

These Terms of Use and the operation of the Website are governed by the laws of New South Wales, Australia. You agree to submit to the non-exclusive jurisdiction of the Courts of New South Wales in the event of any dispute.

11. Changes to Terms of Use

carconnect reserves the right to modify these Terms of Use or the content of the Website at any time. Continued use of the Website following any changes constitutes acceptance of the modified Terms. Please regularly review these Terms to stay updated.

12. General

  • These Terms of Use, along with any additional terms on the Website, constitute the entire agreement between you and carconnect.

  • If any provision of these Terms of Use is deemed invalid, the remainder will continue in effect.

Contacting Us

If you have any questions about our Terms of Use or any queries or concerns about this Website, please email us at[email protected].Alternatively, you can call us on 1300 880 008 or contact us by post:

carconnect

Unit 46, Slough Business Park

Holker Street

Silverwater NSW 2128

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