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About carconnect

carconnect is Australia's online car buying platform. We're an Australian based team, dedicated to helping you find a great deal on your next car purchase.

We're an online platform that has redefined the car buying experience. We have created a simple process that allows you to get prices from dealers online, make a purchase without needing to haggle and have your new car delivered to your door. We call it car buying for the internet age.

To learn more about how we've redefined the industry, read our article.

Aside from our incredible team of dedicated experts, we offer you the ability to get an unbeatable deal by going to our Australia wide dealer network. We use our industry knowledge and connections to ask dealers to give you the best price on a new car. And because we work with them, they give us great prices in return. We use a unique mix of technology and people to speed up the process, so your weekends are free to do the things you love. Most importantly, we offer a complete service – we take care of your trade-in and competitive finance through our partnership with Stratton Finance.

And what does all this amazing service cost you? Only 1.5%+GST of the invoice price. You bank the savings.

We have created a simple process that allows you to get prices from dealers online, make a purchase without needing to haggle and have your new car delivered to your door.

  1. We will take care of your trade-in as a separate transaction and obtain a minimum of 3 independent valuations.
  2. We can organise finance for you via our partner, Stratton Finance.
  3. We will pick up your current vehicle and deliver the new car to your door with a complimentary full tank of fuel and floor mats.

Our costs are simple, the most you’ll pay for our service is 1.5%+GST of the price of the car. We provide you with full visibility of the prices submitted directly from dealers.

Once we confirm the car you’re looking for we can have prices to you from the dealers within hours.

By using our service you can bypass all the usual back and forth and negotiations with car dealers. Have the car that you want for less and we’ll do all the hard work for you. We’ll also provide you with 3 valuations for your trade in, free floor mats and a complimentary tank of fuel.

We save you money because we partner with dealers, not compete against them. That may sound like an oxymoron but it’s true. Because we generate lots of business for dealers and they know we only tender out the requirements of genuine buyers, they work hard to give you the best possible price they can. Then, because we are not hiding any of our own fees and charges in the price, the price you get is the most competitive in the market.

Peanuts! Well at least relative to your potential savings. All we charge is 1.5%+GST of the vehicle purchase price, leaving you with savings to spend on something else in life.

New car FAQ

In short, whatever you're looking for, we can find. We have relationships with over 1000 registered car dealers Australia wide so can source almost every type of car. Tell us what you’re looking for and we’ll do the rest.

We use our industry knowledge and connections to ask dealers to give you the best price on a new car. And because we work with them, they give us great prices in return. On average we can save you in excess of 10% off RRP for your new car; that's often $1000s of dollars.

Once the paperwork is complete, we can arrange for your new car to be picked up a dealership convenient to you, or have it delivered directly to your door!

Buying your new car through carconnect doesn't impact your new car warranty in anyway.

We certainly can! Our team have access to market leading products you can have fitted to your car post purchase.

Once you've placed your order, there is a cancellation clause within the contract. Once delivery has taken place however, we are unable to refund any order.

Delivery time frames for vehicles will vary according to availability of the vehicle, settlement of funds, fitting of requested extras and delivery location. Where the delivery address is less than 50km from the nominated dealer, carconnect shall work with the dealership, endeavouring to deliver the vehicle/s within 3 to 5 business days of it becoming available for delivery. Delivery method is at the discretion of the individual dealer. Where the delivery address is more than 50km from the nominated dealer, delivery options and costs will be discussed and presented as part of the tender process with the client having the option to have delivery at an extra cost or facilitate their own delivery or pick up. Any issues regarding the condition of the vehicle after delivery should be addressed directly with the dealer. carconnect does not guarantee or take responsibility for the condition the vehicle is delivered in. The vehicle will only be delivered and released to the registered owner unless alternative persons have been nominated by the registered owner in writing prior to delivery. Delivery will be between 9am -6pm, Monday to Friday (local time).

To check the current status of your vehicle please contact your carconnect consultant or the dealer representative that will be overseeing the delivery. The carconnect office can be contacted on (02) 8075 3600.

Used car FAQ

We will take care of your trade-in as a separate transaction and obtain a minimum of 3 independent valuations. We can even pick up your old car when we drop off the new one.

Depending on how the car is sold, we will arrange money to be transferred directly to your nominated account, or used as a deposit for your new car purchase.

Finance FAQ

Our partners at Stratton Finance can provide you with a range of finance solutions for both personal and commercial use.

To secure your order, we require a deposit. Finance approval is often gained prior to order, but flexibility is available in certain situations.

Certainly. Whilst our partners at Stratton Finance might be disappointed (too bad, so sad), we want to make sure you get the car you need, when you need it.

Other FAQ

Just give us a call on 1300 880 008, or simply drop us an email via the contact us page.

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